Polara
Support
Need help with Polara? Email polaraapp@gmail.com. We usually reply as soon as possible.
English
Contact
For app support, purchase questions, privacy requests, or bug reports, contact us at:
Common Support Topics
- Polara stores practice logs, trick progress, custom tricks, profile data, and avatar references locally on your device by default.
- Before deleting the app or changing devices, export a JSON backup from Settings.
- Purchases and subscriptions are managed by Apple. To cancel an active subscription, open Apple ID settings and manage Subscriptions.
- Clearing local app data in Polara does not cancel Apple subscriptions.
- If you use Apple Calendar sync, Polara may add or update training events in Apple Calendar after you grant calendar permission.
Privacy Policy
Read the Polara Privacy Policy at https://luminelumine.github.io/polara-privacy-policy/privacy-policy/.
简体中文
联系方式
如需 App 支持、购买咨询、隐私请求或问题反馈，请发送邮件至：
常见说明
- Polara 默认将训练记录、技巧进度、自定义技巧、个人资料和头像引用保存在你的设备本机。
- 删除 App 或更换设备前，请先在设置中导出 JSON 备份。
- 购买和订阅由 Apple 管理。如需取消订阅，请前往 Apple ID 设置中的订阅管理。
- 在 Polara 中清除本机数据不会取消 Apple 订阅。
- 如果你使用 Apple Calendar 同步，授权日历权限后，Polara 可能会在 Apple Calendar 中添加或更新训练事件。
隐私政策
Polara 隐私政策：https://luminelumine.github.io/polara-privacy-policy/privacy-policy/